Shipping Policy
- Shipping and Delivery of the Products that are ordered on the Website shall be undertaken by the Website through their logistics partner. The delivery charges in respect thereof will be reflected in the final statement of payments that are to be made by the User in respect of the Products. Orders are usually dispatched within 1 - 2 business days of payment of order Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- The Website maintains a strict no return policy. Accordingly, The Trost shall not accept any return requests from Users in respect of any Products that are sold and delivered.
- If any of the Products are damaged during transit, or if the expiry date in respect of any of the Products has already passed as on the date of delivery thereof, or there are any other defects in the Products, then such Products may be returned to the Website for replacement.