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Privacy Policy

PRIVACY POLICY

LAST UPDATED ON: 02 April, 2021

Herbidus Formulations Pvt. Ltd. (“us”, “we”, or “Company”) is the author and publisher of the internet e-commerce portal https://thetrost.com/ (“Website”), which, inter alia, facilitates the sale and purchase of branded lifestyle and medicinal products (“Products”), in addition to the provision of various other related services to the Users of the Website (“Services”).

This privacy policy (“Privacy Policy”) describes the types of personal information that is collected on the Company’s website, what information we collect, how we may use that information and with whom we may share the same. The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our Products and Services.

BY MERE USE OF THE WEBSITE, YOU EXPRESSLY CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE PLEASE DO NOT USE OR ACCESS OUR WEBSITE.

This Privacy Policy is incorporated into and subject to the following-
  • INFORMATION THAT MAY BE COLLECTED

    1. We collect personally identifiable information, like names, postal addresses, email addresses, birth of date, language preferences etc., when voluntarily submitted by our visitors. By submitting your email address, you are giving us permission to add you to our e-newsletter list.
    2. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
    3. We do not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

  • HOW WILL THE INFORMATION BE USED

    • Information will be primarily used for the following purposes:

    To enhance the quality of services offered by the Website.
    1. To enable you to place orders for Products on the Website.
    2. To customize your interaction with the Website as per your preferences for certain products, brands and other such criteria.
    3. To deliver information to you via emails, newsletters, mobile notifications, etc. regarding the Products and the Services offered by the Website.
    4. To detect and protect the Website against any error, fraud or other criminal activity.
    5. If you have placed an order for any Product on the Website, then we shall use the Information to process your payment for such Products, and to also facilitate the delivery of such Products to you. Accordingly, we will be required to share such Information with our affiliates, business partners, vendors, nodal bank operators, payment gateway operators, delivery agents and such other entities and intermediaries.
  • DISTRIBUTION OF INFORMATION

    1. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
      1. Permitted or required by law; or,
      2. Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
      3. Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

  • COOKIE/TRACKING TECHNOLOGY

    1. The Website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. Cookies can also help customize the Website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
  • COMMITMENT TO DATA SECURITY

    1. Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this Website allow you to opt out of further mailings.
  • LICENSE
    •

     

    1. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non-commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Us or the applicable third party (if third party content is at issue).
    2. The Trost reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content The Trost deemed objectionable, at The Trost’s sole discretion.

     

  • CONFIDENTIALITY

    •  


    1. The Company and any person/ service provider on behalf of the Company respects all personal information provided to us and takes all reasonable steps towards protection of the same. We ensure that security systems are in place to protect the privacy of your personal information and to use it only for legitimate purposes. We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.
    2. We shall not be responsible for any security breaches which are beyond our reasonable control. We assume no responsibility if any User uses unsecured means of communication while sharing his personal information including sensitive personal information with us. We also assume no responsibility for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User uses the Website and avails of the Services, and the Company shall not be held liable for any loss whatsoever incurred by the User on this account.
    3. You are responsible for keeping your password confidential and not sharing it with anyone. It is important for you to protect your password, your computer and your mobile phone from unauthorized access. Be sure to log off from the Website when finished or when using a shared computer. The Company does not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify the Company by sending an email or through the Contact Us form on the Website. You shall be liable to indemnify the Company due to any loss suffered by it due to such unauthorized use of your account and password.
    4. The Company shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet service or telephone service of the User etc.

  • MODIFICATION OF INFORMATION/OPT-OUT

    1. As a User of the Website, you can modify/delete Information you have included in your profile. However, it may be impossible to remove your information without some residual information being retained by the Company.
    2. Please note that the Company has no obligation to delete any data or information following termination of your account. We will not sell, distribute or lease your personal information to third parties.
    3. To stop receiving our promotional emails, please email harshal@thetrost.com or follow the instructions given in the email to unsubscribe. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

  • THIRD-PARTY SITES

    1. If you click on one of the links to third party websites, you may be taken to websites we do not control. This Privacy Policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

  • UPDATES TO THIS POLICY

    1. We reserve the right to make changes to this Privacy Policy. Any changes to this Policy will be posted. The Company, our affiliates and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in India and are required to honour the privacy representations made in this Privacy Policy under applicable laws of this country. In case of transfer of data to any other country, legal protections applicable to personal information in the concerned country will apply.

  • JURISDICTION

    1. If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

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